Returns & Exchanges
At SuperBottoms, we want you and your baby to be completely satisfied with every purchase. If you are not happy with your order, we offer a hassle-free 15-day return and exchange policy on all unused and unwashed items.
Return Process
- 1.Initiate Request
Visit our Returns Center and enter your order number and email address to select the items you wish to return or exchange.
- 2.Quality Inspection
Ensure the items are in their original packaging with tags intact; please note that for hygiene reasons, washed or used products cannot be accepted.
- 3.Reverse Pickup
Once your request is approved, we will arrange a free reverse pickup from your doorstep within 24-48 hours.
- 4.Refund Processing
After the product reaches our warehouse and passes quality checks, your refund or exchange item will be processed within 5-7 business days.